Updating an audio driver
To make sure Windows is trying to send sound to the right device, you need to check your output.Step 1: Click the small up arrow in the bottom right-hand corner of your screen, next to the clock and calendar. Use the drop-down menu to make sure that your correct device is selected, whether that’s your speakers or a connected set of headphones.This often leads to your sound failing to work at all.
If you see a new update, it could be the solution to your problems.
Sound problems are caused by missing, incompatible or outdated sound drivers.
For Windows to recognize your audio device, it needs a compatible and working audio device driver.
Those issues can leave people unable to play videos, use certain apps, or hear anything at all from their speakers.
That’s not fun, especially when learning your way around the OS’ new features, so let’s do some troubleshooting.