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To determine the version of Mc Afee installed on your computer If your Mc Afee Home screen does not look like the one above, you must upgrade to Mc Afee 13.6.
To upgrade to Mc Afee Security Center version 13.6, check out our help article How do I upgrade my Mc Afee Internet Security Suite - Special edition If you have received the message “Error 418 unused or error 500 unused” while installing Mc Afee Internet Security Suite - Special edition from AOL, most likely you merely need to refresh your web browser.
You will be notified when the installation is finished.” if the update process has stopped. You may wish to print or save a copy of these instructions as this page may not remain visible as you go through the suggested steps.
You will need to know what version of the Microsoft Windows operating system is installed on your computer. After the computer restarts the update session will restart.
Non-members or members on the Free AOL plan can subscribe to Mc Afee Internet Security Suite - Special Edition from AOL for a substantially discounted annual fee. Try the first solution, then check whether you can install the Mc Afee software.
Note: Before proceeding with the solutions given below, ensure that you are signed on as an administrator. If you are using Mc Afee Internet Security - Special Edition from AOL and receive the error message “Computer is at risk,” please follow the instructions below to resolve the issue. If at first you don’t succeed, try the next solution until the problem is resolved.
If you do not know how to find this information, follow the instructions in the online help article entitled Determining your version of Microsoft Windows. The animated icon will re-appear in the system tray and install the updates. If the animated icon does not appear in the system tray, right-click the ( M) icon in the system tray next to the clock, then click Updates. Open the Order Confirmation email (Subject: Getting Started With Mc Afee Internet Security) and follow the on-screen instructions to install Mc Afee. Mc Afee Internet Security Suite-Special edition from AOL cannot be used in conjunction with other safety and security products.
If the Mc Afee update is running for a long time and not responding, restarting the update session may help fix it. To resolve this problem try uninstalling Mc Afee using the Mc Afee consumer product removal tool (MCPR) and then reinstall Mc Afee. Sign in with your master Username or Email and Password. Locate the active Mc Afee subscription, click Get Started and a Confirmation Order email will be sent to your email. After uninstalling and re-installing Mc Afee try to run the product again. To install Mc Afee, you must first uninstall your existing security software.
You can find this information by following the instructions given in our help article Determining your version of Microsoft Windows and How do I determine my browser version? Please make sure you are connected to Internet" while trying to install Mc Afee Internet Security Suite - Special edition from AOL, you can try one of five solutions.
Note: For members using Windows XP, the latest version for you is Mc Afee 12.8.
We strongly suggest upgrading your operating system; Microsoft is no longer supporting Windows XP with security updates.
Verify whether the computer meets the minimum requirements for Mc Afee Note: Mc Afee Internet Security Suite - Special edition from AOL is compatible with the Windows Vista 64-bit operating system; however, it is not compatible with the Windows XP 64-bit operating system. Uninstalling and then reinstalling Mc Afee Internet Security Suite - Special edition from AOL may be the answer you’re looking for. Note: Dial-up users should skip to our help article AOL Dialer: Fix common problems to continue troubleshooting.
Whenever you visit certain websites, temporary internet files and cookies are stored on your computer to keep a memory of the sites you’ve visited. First, you’ll need to know which version of Microsoft Windows operating system and web browser is installed on your computer.